Assoc Systems Admin
Job ID #: 24124
Company: Expedia, Inc.
Location: USA - AZ - Chandler
Functional Area: Technology
Employment Type: Full-Time Regular
Education Required: Bachelors
Experience Required: 5-7 Years
Relocation Provided: No
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Position Description
This position participates as a key member of the Global Operations Center who is responsible for 24x7 operational support of the Expedia Inc. eCommerce sites and corporate infrastructure providing hardware, software and application support and troubleshooting of these servers and network devices. The Support Administrator must possess significant work experience in a production, mission-critical, revenue-dependent, 24x7 infrastructures include corporate, eCommerce and network devices. Demonstrate proficiency with Windows 2000/2003 server, unix/linux, TCP/IP networking, single domain model concepts, AD, share and file access security concepts. Provide technical expertise to standard hardware and software products, and assist with installation and configuration of software deployments. The SSA will be accountable for creating and maintaining standards, policies, procedures and documentation. The Support Systems Administrator must be able to follow processes to ensure that the systems meet SOX and PCI compliance.
Responsibilities:
- Day-to-day live-site and corporate environments investigations of our enterprise infrastructure of Windows and Linux servers and network devices.
*Supports all aspects of daily operational activities including account and resource management, backup/recovery and server hardware and software monitoring, maintenance and upgrades.
*Providing troubleshooting expertise to large and varied environment supporting Expedia Inc. live sites and corporate applications including servers and network infrastructure, with the ability to learn and understand highly complex environments in a dynamic eCommerce environment.
*Deploys live site code changes and SQL data changes in conjunction with Release Management, Change Management and Tier teams.
*Works closely with Program Management, Product Development, Test and Site Operations teams for the deployment, configuration, system requirement validation and support of multiple services across an expansive and diverse production environment.
*Identifies and provides for global dependencies such as domain membership and trusts, DNS requirements, and external dependencies. Implements said designs and responsible for maintaining compliance with environmental security and trust worthy computing policies.
*Quickly and effectively learns new systems to rapidly identify potential solutions to resolve and prevent future service interruptions. *Independently drives complicated system related issues to resolution across multiple services and groups with little or no supervision. *Summarizes key elements of a technical problem and assigns cases to internal and external partners as necessary.
*Provide drafting and review of technical documentation and Trouble Shooting Guides for Tier I and Tier II personnel.
Qualifications:
*Experience working in high pressure, dynamic, 24x7 environments
*Understanding of IIS and proven experience administrating and supporting it in an enterprise environment
*Proven ability to troubleshoot large, complex systems with an eCommerce emphasis
*Strong understanding of Microsoft Win2k, Win2k3, Red Hat Linux, Sun Solaris 9 and 10 and Cisco operating systems
*Understanding and troubleshooting IP networks
*Strong interpersonal and customer service skills
*Network Administration experience
*Strong understanding of Load Balancer configurations and utilization
*Application Support and Deployment experience
*Working knowledge of Apache Tomcat
*Effectively communicates technical issues in a non-technical manner *Proven experience with a scripting language (Batch, Shell, Perl, SQL, etc)
*Must be available to work swing and graveyard shifts
*Domain Name Service – Conceptual understanding and practical knowledge (WINS and Bind)
*Server Security/Hardening experience
*Mail server experience (SMTP, POP, Exchange)
Work Experience and Education Guidelines:
*The qualified candidate possess 5+ years experience in multiple required disciplines
*Bachelor’s degree in Computer Science, IT, or equivalent demonstrated IT work experience with an emphasis towards production support of high capacity mission critical eCommerce systems.
Core Competencies:
*Customer Focus
*Problem Solving
*Technical/Job Competence
*Personal Effectiveness
*Relationship Building
About Expedia, Inc.
Our mission is to revolutionize travel through the power of technology.
Collectively, the Expedia, Inc. brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you arrive. The Expedia, Inc. portfolio serves both leisure and business travelers with tastes and budgets ranging from modest to luxury. Expedia delivers consumer travel demand from nearly every continent to nearly 149,000 hotels and hundreds of airlines, tour operators, car rental companies and destination services supply partners. Please visit http://bit.ly/expediabrands to learn more about our travel brands.
This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
*LI-DY1
GTO-GIS
Job ID #: 24124
Company: Expedia, Inc.
Location: USA - AZ - Chandler
Functional Area: Technology
Employment Type: Full-Time Regular
Education Required: Bachelors
Experience Required: 5-7 Years
Relocation Provided: No
Use your LinkedIn Profile to help you apply faster!
inApply with LinkedInGet hired faster
Position Description
This position participates as a key member of the Global Operations Center who is responsible for 24x7 operational support of the Expedia Inc. eCommerce sites and corporate infrastructure providing hardware, software and application support and troubleshooting of these servers and network devices. The Support Administrator must possess significant work experience in a production, mission-critical, revenue-dependent, 24x7 infrastructures include corporate, eCommerce and network devices. Demonstrate proficiency with Windows 2000/2003 server, unix/linux, TCP/IP networking, single domain model concepts, AD, share and file access security concepts. Provide technical expertise to standard hardware and software products, and assist with installation and configuration of software deployments. The SSA will be accountable for creating and maintaining standards, policies, procedures and documentation. The Support Systems Administrator must be able to follow processes to ensure that the systems meet SOX and PCI compliance.
Responsibilities:
- Day-to-day live-site and corporate environments investigations of our enterprise infrastructure of Windows and Linux servers and network devices.
*Supports all aspects of daily operational activities including account and resource management, backup/recovery and server hardware and software monitoring, maintenance and upgrades.
*Providing troubleshooting expertise to large and varied environment supporting Expedia Inc. live sites and corporate applications including servers and network infrastructure, with the ability to learn and understand highly complex environments in a dynamic eCommerce environment.
*Deploys live site code changes and SQL data changes in conjunction with Release Management, Change Management and Tier teams.
*Works closely with Program Management, Product Development, Test and Site Operations teams for the deployment, configuration, system requirement validation and support of multiple services across an expansive and diverse production environment.
*Identifies and provides for global dependencies such as domain membership and trusts, DNS requirements, and external dependencies. Implements said designs and responsible for maintaining compliance with environmental security and trust worthy computing policies.
*Quickly and effectively learns new systems to rapidly identify potential solutions to resolve and prevent future service interruptions. *Independently drives complicated system related issues to resolution across multiple services and groups with little or no supervision. *Summarizes key elements of a technical problem and assigns cases to internal and external partners as necessary.
*Provide drafting and review of technical documentation and Trouble Shooting Guides for Tier I and Tier II personnel.
Qualifications:
*Experience working in high pressure, dynamic, 24x7 environments
*Understanding of IIS and proven experience administrating and supporting it in an enterprise environment
*Proven ability to troubleshoot large, complex systems with an eCommerce emphasis
*Strong understanding of Microsoft Win2k, Win2k3, Red Hat Linux, Sun Solaris 9 and 10 and Cisco operating systems
*Understanding and troubleshooting IP networks
*Strong interpersonal and customer service skills
*Network Administration experience
*Strong understanding of Load Balancer configurations and utilization
*Application Support and Deployment experience
*Working knowledge of Apache Tomcat
*Effectively communicates technical issues in a non-technical manner *Proven experience with a scripting language (Batch, Shell, Perl, SQL, etc)
*Must be available to work swing and graveyard shifts
*Domain Name Service – Conceptual understanding and practical knowledge (WINS and Bind)
*Server Security/Hardening experience
*Mail server experience (SMTP, POP, Exchange)
Work Experience and Education Guidelines:
*The qualified candidate possess 5+ years experience in multiple required disciplines
*Bachelor’s degree in Computer Science, IT, or equivalent demonstrated IT work experience with an emphasis towards production support of high capacity mission critical eCommerce systems.
Core Competencies:
*Customer Focus
*Problem Solving
*Technical/Job Competence
*Personal Effectiveness
*Relationship Building
About Expedia, Inc.
Our mission is to revolutionize travel through the power of technology.
Collectively, the Expedia, Inc. brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you arrive. The Expedia, Inc. portfolio serves both leisure and business travelers with tastes and budgets ranging from modest to luxury. Expedia delivers consumer travel demand from nearly every continent to nearly 149,000 hotels and hundreds of airlines, tour operators, car rental companies and destination services supply partners. Please visit http://bit.ly/expediabrands to learn more about our travel brands.
This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
*LI-DY1
GTO-GIS
